Legal

Terms of Use

Last updated: 11 November 2026

These Terms of Use (“Terms”) govern your use of Saannos websites and apps (together, our “services”). By using the services, you agree to these Terms.

Who we are

Saannos (business ID 3669541-4) is a software company registered in Pirkkala, Finland. Questions: support@saannos.com.

The services

We provide software that may be offered as websites, web apps, or apps distributed through app stores. Features may change as we release updates.

Purchases

Paid apps, in-app purchases, and subscriptions are sold through the app store you use, and that store’s payment, billing, and refund terms apply. Refund requests are handled by the store. Subscriptions renew automatically until you cancel them in your store account settings. Prices are shown in the store before you buy.

If you are a consumer in the EU, you have a 14-day right of withdrawal for digital content unless you consent to immediate delivery and acknowledge that you lose that right once delivery begins. Virtual items or in-app currency have no cash value and cannot be exchanged or transferred, except where the law requires otherwise. Nothing in these Terms limits your mandatory consumer rights.

Your responsibilities

• Use the services only in ways that are lawful where you are.
• Only use content and connect accounts you are allowed to access. You are responsible for content you use with our services.
• Keep your device and account credentials secure.
• Do not cheat, disrupt, abuse, or overload the services, or attempt to access them in ways not intended.

Your content

You keep ownership of content you create or use with our services. You grant us only the limited permission needed to operate the features you use.

Third-party services

Third-party services you connect or use alongside ours are governed by their own terms. We are not responsible for their availability, policies, or handling of your data.

Intellectual property

Saannos branding, product names, and our software (excluding your content) are owned by us or our licensors. These Terms grant you only a limited, personal, non-transferable license to use the services as provided.

Disclaimer

To the fullest extent permitted by law, the services are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the services will be uninterrupted or error-free. This does not affect your statutory rights as a consumer.

Limitation of liability

To the fullest extent permitted by law, Saannos will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or business opportunities, arising from your use of the services. Our total liability for any claim relating to the services is limited to the greater of (a) the amounts you paid for the service in the 12 months before the claim or (b) fifty euros (€50). Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted.

App stores

If you get an app from the Apple App Store, Google Play, Steam, or another store, that store’s terms also apply. The store is not responsible for the app’s content or support unless its rules say otherwise.

Termination

You may stop using the services at any time. We may suspend or discontinue access if needed for security, legal compliance, misuse, or to retire a service. Provisions that by nature should survive (including ownership, disclaimers, and limitations) will survive.

Governing law

These Terms are governed by the laws of Finland, without regard to conflict-of-law rules, except where mandatory consumer protections in your country of residence say otherwise. Consumers in Finland may also refer disputes to the Consumer Disputes Board.

Changes

We may update these Terms. We will revise the “Last updated” date and, for material changes, provide additional notice when reasonable. Continued use after changes take effect means you accept the updated Terms.

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